Create screenshots
Last updated
Last updated
In some cases it is necessary to send screenshots to support. For this to be possible, the screenshot(s) must be shared via a link. This link can be a link to a cloud of your own or to a "web uploader", also called web screenshot tools.
If your own cloud or web screenshot tool does not offer a function to create a screenshot directly, it can usually be created on the PC with simple tools. In Windows, it is sufficient to use the "Snipping Tool". With this tool, a screenshot can be saved locally, which can then be loaded. On Linux, the "Screenshots" tool, usually already installed, or other tools such as "FlameShot" can be used to create local screenshots, which can then be uploaded.
Below we are going to give a brief description of the most popular screen capture tool that are freely available on the market:
⚠️ It is not recommended to share private or sensitive data publicly. If data is visible on the screenshot, it should be made unrecognizable or replaced by example data.
Lightshot does not offer a direct upload for images/screenshots. The upload can only be done via the own client. The client can be obtained directly from the website and also offers a few tools to mark/show something on the screenshot or make it unrecognizable.
Download the client Download.
After the download, the client can be installed. Afterwards, by default, a scrrenshot can be created or an area can be selected with the "Print" button.
After the area is selected, the screenshot can still be edited.
Once the editing is completed, if necessary, the screenshot can be uploaded by clicking on the "Cloud".
After uploading, the link can be copied and shared with others.
